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- Express Delivery Adjustable Mattresses
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Brands
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Help & Advice
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-
Mattresses
-
Shop By SizeShop By Type
- Mattresses Under £500
- Traditional Spring
- Pocket Sprung
- Memory Foam
- Latex
- Gel
- Natural
- Rolled
- Pillow Top Mattresses
- Foam
- Express Delivery
- Adjustable Bed Mattresses
- Express Delivery Adjustable Mattresses
Shop By Comfort
-
-
Beds
-
Shop By SizeShop By Type
- Package Deals
- Divan Beds
- Ottoman Beds
- Divan Bases
- Guest Beds
- Bed Frames
- Adjustable Beds
- Express Delivery Adjustable Beds
- Express Delivery Beds
- Bunk Beds
- Day Beds
Shop By Material
-
- Brands
- Headboards
- Clearance
- Help & Advice
On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows;
Phone: 01270 879379
Email: office@m6beds.co.uk
Address: 115-120 The Courtyard, Radway Green Road, Radway Green, CW2 5PR
If your complaint relates to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.
What to do if you can't reach an agreement
If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:
- Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
- Telephone: 0300 123 9 123
- E-mail: complaint.info@financial-ombudsman.org.uk
Further details can be found on the Financial Ombudsman Service
Website: www.financial-ombudsman.org.uk
Customer Service
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Monday - Saturday: 9am - 5pm
Sunday: 10am - 4pm
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