Monday - Saturday: 9am - 5pm
Sunday: 10am - 4pm

- Winter Sale
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Mattresses
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Shop By SizeShop By Type
- Mattresses Under £500
- Traditional Spring
- Pocket Sprung
- Memory Foam
- Latex
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- Rolled
- Pillow Top Mattresses
- Foam
- Express Delivery
- Adjustable Bed Mattresses
- Express Delivery Adjustable Mattresses
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Beds
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- Package Deals
- Divan Beds
- Ottoman Beds
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- Guest Beds
- Bed Frames
- Adjustable Beds
- Express Delivery Adjustable Beds
- Express Delivery Beds
- Bunk Beds
- Day Beds
- TV Beds
Shop By Material
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-
Brands
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Headboards
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Clearance
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Help & Advice
-
- Winter Sale
-
Mattresses
-
Shop By SizeShop By Type
- Mattresses Under £500
- Traditional Spring
- Pocket Sprung
- Memory Foam
- Latex
- Gel
- Natural
- Rolled
- Pillow Top Mattresses
- Foam
- Express Delivery
- Adjustable Bed Mattresses
- Express Delivery Adjustable Mattresses
Shop By Comfort
-
-
Beds
-
Shop By SizeShop By Type
- Package Deals
- Divan Beds
- Ottoman Beds
- Divan Bases
- Guest Beds
- Bed Frames
- Adjustable Beds
- Express Delivery Adjustable Beds
- Express Delivery Beds
- Bunk Beds
- Day Beds
- TV Beds
Shop By Material
-
- Brands
- Headboards
- Clearance
- Help & Advice
The Number 1 Bed & Mattress Retailer in Cheshire & North Staffs
Vulnerable Customers Policy
Treating Customers Fairly (TCF)
TCF is the at the core of our basic values. Our aims:
- Consumers can be confident they are dealing with a company where the fair treatment of customers is important.
- Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.
- Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.
- Where consumers receive advice, the advice is suitable and takes account of their circumstances.
- Consumers are provided with products that perform as we have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.
- Consumers do not face unreasonable post-sale barriers with submitting a claim or making a complaint.
We are keen to ensure customers are treated fairly. We know to achieve this we must:
- Invest in the training and development of our staff to ensure they are competent and focused on the importance of treating every customer fairly.
- Ensure that any advice given is in the customers’ best interests.
- Continually assess the services and products we provide to ensure we can meet changing requirements.
- Enable our staff to ensure any concerns raised by a customer immediately addressed.
We constantly monitor our ability to achieve these standards through regular assessments of individual performance, benchmarking performance against quality standards and internal audits.
Customer Service
Where To Find Us
Contact Us
Monday - Saturday: 9am - 5pm
Sunday: 10am - 4pm
Zopa Embedded Finance Limited t/a DivideBuy credit agreements are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Credit is available to permanent UK residents aged 18+, subject to status, any missed payments may affect your ability to obtain credit from DivideBuy and other lenders. Please spend responsibly. Copyright © 2023 Zopa Embedded Finance. All Rights Reserved.
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